Catalyst Discovery Programme weeknotes 19th — 26th April

In the final weeks of the development programme, we ran some feedback calls with some of the participants of each format, and gathered some feedback over email. Here are a few of the insights:

  • Group A ‘Wish you were here’ Email format: three emails, six challenges, concludes with being posted a memento photo-box of their submissions.

This was a well received activity and participants found it an enjoyable and introspective experience. One user said the theme was fun. Some explored their family history, whilst most took it in a direction that was very personal to them but they felt comfortable…

Catalyst Discovery Programme Weeknotes 29th March —9th April

Over these two weeks, we tested the following prototypes:

  • Group A ‘Wish you were here’ Email format: three emails, six challenges, concludes with being posted a memento photo-box of their submissions.
  • Group B — ‘Six Degrees of Francis Bacon’ : Email format: six emails, six challenges, concludes with a Zoom sharing workshop.
  • Group C — ‘Six Degrees of Francis Bacon’ :Facebook group format: six challenge posts, concludes with a Zoom sharing workshop.

In week 12 we’ll be holding feedback calls with each of the groups, but here are some initial insights from testing so far.

  • One participant in Group B…

Catalyst Discovery programme weeknotes 15–26th March

Testing, 123…

During the week (15th — 19th) colleagues have been sent the alpha prototypes, two to three emails for each format. The Hope format has been named “Wish you were here”, alluding to the postcard and connecting with the souvenirs typical of a English seaside tourist spot like Margate. …

Catalyst Development programme weeknotes 8–12 March

Prototype development begins

This week, the formats are starting to take shape in the form of emails. We’ve chosen emails as they came up as the most widely used platform for keeping in touch with others online, and fit well for an episodic format. We’d like to test the “Hope” and “Connection” formats over Facebook as well to get a sense of how the experience can be a social cohort one rather than solitary.

Storythings have started developing some initial prototypes of the formats in Mailchimp, and we’ve been contributing questions and artwork ideas for the prompts. …

Catalyst Development programme weeknotes, 1st — 5th March

Hope and connection

Following on from “end personas” and the team thinking around how we can use art to start a conversation around hope and connection, Storythings refined these ideas into two proposed format ideas based on the two concepts. On Monday, Storythings led a second Format Development Workshop with me and my colleagues, this time digging into these proposed ideas and questioning what works. We enjoyed the idea of sharing personal connections and stories, and talked about how we could make sure that the structure, if phrased as “game-like”, didn’t trivialise artworks with sensitive subject matter. …

Catalyst Development Programme Weeknotes 22nd — 26th February

Richard Osman, Couch to Chorus and Only Connect

Last week, Matt (project lead) analysed the user research and pulled together a set of insights falling into 3 main focus points and case studies, informing the direction of the work. The case studies drew from the BBC quiz show Only Connect, Richard Osman’s novel The Thursday Murder Club, and Opera North’s Couch to Chorus online workshop course. These may seem disparate from an online learning experience with an art gallery, but there so much we can learn from what fundamentally makes these formats successful with this audience group.

Catalyst Development Programme Weeknotes 15–19th Feb

Research Insights

Following the user research calls on Thursday and Friday last week, Storythings highlighted some key takeaways from the research which have been incredibly insightful. Storythings’s research has focussed on understanding the different “content formats” that users engage with day to day. This could mean reading newspapers and magazines, watching television, listening to the radio, and being online, as well as all the genres and formats within those mediums. The idea is to start with the behaviours of the users which already exist, what works for them and what they are interested in, and build on those or translate them into…

Catalyst Development Programme Weeknotes

This week I’ve been booking in zoom and telephone calls with our local over-65s audience for our user research, led by Storythings. After putting out a notice on our Facebook, and organisations we are in contact with getting in touch with their beneficiaries, we had a great response to the initial research work being carried out by Storythings.

I was slightly concerned about not recruiting enough volunteers for this, but the turn out was more than we needed and thankfully as we require bigger numbers for the next stage of testing, we can involve more people. It was amazing how…

Catalyst Development Programme Weeknotes

Notes from Week 2, 05/02/2021

Buying devices to loan: Georgia at Turner Contemporary researched devices to loan and planned out the timeframes for loaning these devices and Wi-Fi hotspots out to offline community members, decided on approaching and offering them through one charity who have links to them. Our current thinking is that iPads are widely recognised as having the most user friendly interface whilst having the capability to achieve many tasks easily and quickly. We want to ensure that the device loan is not a one-off and unimpactful intervention that involved removing participants access when the research ends, so with England’s Creative Coast wrapping…

Catalyst Development Programme Weeknotes

An intro to the project:

In response to the widespread isolation of the pandemic, we are working to remotely engage older local audience members.

Last year, supported by digital agency Erica Neave, Turner Contemporary participated in the Catalyst Discovery programme, which equipped us with skills in User Centred Design to understand the needs of the Over-65s audience group and define how we can benefit them. A slide deck of the process can be found here. Building on this work, the Development programme which concludes in March is enabling us to work collaboratively with digital partner Storythings to develop a solution to reaching our older local…

Georgia Dack

Learning Producer at Turner Contemporary

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